Order Instructions

Home/Order Instructions

How to order

If you intend to order memorial diamonds or would like to get more information on our products, please kindly contact us at info@everdear.co, or leave a message on our Contact us page to get detailed information. We will send you the Order Form and Product Brochure. The whole order process takes 5 – 9 months.

Order Confirmation
  • Product brochure will give you insights in our offers and assist you to choose your diamond color and size.
  • Please print and fill the order form.
  • Pack and seal securely the ashes or hair into a suitable container, e.g. zipped bags.
  • Send the ashes and signed order form to our office.
  • Arrange the initial 50% payment within 7 days of placing order.
Diamond production process (4-8 months)
  • Carbon refinement – analysis of the components of carbon source and extract the pure carbon.
  • HTHP process – transform the extracted pure carbon into diamonds under high temperature and high pressure conditions.
  • Polish rough diamonds into a larger-than- life memorial diamond.
Diamond delivery
  • When the diamond is ready, we’ll send you photos to give you an idea of the final appearance of the diamonds.
  • The balance amount is due before the final delivery.
  • *Reminder: you can choose the setting jewelry before the final diamond delivery. We also encourage you to provide your preferred jewelry design to maximize the personalization of your love.

Please ensure you are familiar with the whole order process, in case of any doubt, we are at your disposal.
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The following amount of ashes or hair is required:

Ashes 2/3 cup volume or about 4 oz (100 grams)
Hair 1/2 cup volume or about 0.1 oz (2 grams)
Combination 1/3 cup volume or about 2 oz (50 grams) and 1/4 cup volume or about 0.05 oz

(1 grams)


100 grams ashes or 2 grams hair is the amount required for each diamond. If you order several diamonds, please submit corresponding multiple amounts of ashes or hair.


Only the US Postal Service accepts shipments of ashes, while most other carriers will accept hair. We recommend that you send the materials via the US Postal Service’s Express Mail Flat Rate service.